Currency

All pricing shall be stated in USD. Only Egyptian customers shall be charged in EGP according to the exchange rates of the National Bank of Egypt.

Billing Policy

You shall pay the full amount for the due charges on the first day of each month starting from the execution date using a Credit Card via “OGGEH Billing”. The monthly due charges might include additional fees based on each month’s usage metrics as stated in the following:

Additional 10 Pages $0.03/month
Additional 1,000 Requests $0.06/month
Additional 1GB Bandwidth $0.45/month
Additional 1GB Storage $0.20/month
Additional 1MB Database $0.02/month

You shall receive an electronic mail from “OGGEH Cloud Platform” on the first day of each month stating the detailed due charges.

In the case of not receiving full payments on a given due date. You shall retain access to the “OGGEH Cloud Platform” with a maximum allowance of fifty (50) USD for covering the usage metrics by the Progressive Web App in production mode.

You shall receive the second warning of service suspension in a form of an electronic mail from “OGGEH Cloud Platform” in case of not providing the full payments after five (5) calendar days from the date of receiving the first warning.

You shall receive the final warning of service suspension in a form of an electronic mail from “OGGEH Cloud Platform” in case of not providing the full payments after two (2) calendar days from the date of receiving the second warning. Access to “OGGEH Cloud Platform” shall be restricted to “OGGEH Billing. You shall regain access upon providing the full payments including a total amount of the fifty (50) USD allowance.

Cancellation Policy

Your account and cloud applications can be terminated upon your request. We shall provide a complete backup of your uploaded content up to the final 24 hours. No further charges required.

Refund Policy

All services of “OGGEH Cloud Platform” are non-refundable.

Return Policy

We only offer digital services. No return policies applied.